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Privacy Policy

  1. Introduction

Welcome to Zaka Academy. We are committed to protecting the privacy and security of our students, instructors, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [ ] and use our learning management system (LMS).

We adhere to international standards of data protection to ensure your personal information is handled with care and transparency, regardless of where you are accessing our courses from.

  1. Information We Collect

We collect information that helps us provide a seamless learning experience. This includes:

  1. Personal Data Provided by You
    • Registration Details:Name, email address, phone number, country of residence, and password when you create an account.
    • Profile Information:Professional background, job title, and biography (optional, for networking or instructor profiles).
    • Course Data:Assignments, quiz responses, exam scores, and forum contributions.
    • Payment Information:Billing address and transaction history. Note: We do not store your credit card details. All financial transactions are processed by secure third-party payment gateways (e.g., Stripe, PayPal).
  1. Automatically Collected Data
  • Usage Data:Information about how you access the site, including your IP address, browser type, device type, and operating system.
  • Learning Analytics:Time spent on courses, video completion rates, and progress logs to help us improve our curriculum.
  • Cookies:Small data files stored on your device to remember your login session and preferences.
  1. How We Use Your Information

We use your data for specific, legitimate business purposes:

  • Course Delivery:To provide access to course content, track your progress, and issue certificates upon completion.
  • Communication:To send you administrative information (e.g., account changes), course updates, and newsletters (if you have opted in).
  • Certification:To verify your identity and validate the authenticity of certificates issued by Zaka Academy.
  • Service Improvement:To analyze trends and usage patterns to improve our platform and user experience.
  • Security:To detect and prevent fraudulent activities or unauthorized access.
  1. Legal Basis for Processing

If you are accessing our services from regions with specific data protection laws (such as the EEA/GDPR), we process your data based on:

  • Contractual Necessity:Processing is necessary to provide the courses you purchased.
  • Consent:You have given us permission (e.g., for email marketing).
  • Legitimate Interests:For security, fraud prevention, and service improvement.
  1. Sharing Your Information

We respect your trust and do not sell your personal data. We only share information in the following circumstances:

  • Instructors:Instructors may see your name and course progress to provide feedback and grading.
  • Service Providers:We work with trusted third-party vendors for hosting, email delivery, and payment processing. They are bound by confidentiality agreements.
  • Legal Requirements:We may disclose information if required to do so by law or in response to valid requests by public authorities.
  1. International Data Transfers

Zaka Academy operates globally with a focus on the Arab world. Your information may be transferred to, stored, and processed in countries other than your own. We take all reasonable steps to ensure that your data is treated securely and in accordance with this policy, utilizing standard contractual clauses where necessary for cross-border transfers.

  1. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. These include:

  • SSL encryption for data transmission.
  • Secure servers and firewalls.
  • Restricted access to personal data for employees and contractors.

While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

  1. Your Data Rights

Depending on your location, you may have the following rights:

  • Access:Request a copy of the personal data we hold about you.
  • Correction:Request correction of inaccurate or incomplete data.
  • Deletion:Request the deletion of your personal data (“Right to be Forgotten”), subject to retention requirements for academic records.
  • Opt-Out:You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at [  ].

  1. Retention of Data

We retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, keeping payment records for tax purposes) and to maintain academic records (certificates and transcripts).

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected such data without parental consent, we will delete it.

  1. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zaka Academy

  • Email:[ ]
  • Address:[ ]

Effective Date: 01/01/2020